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Privacy Policy

Privacy Policy

Introduction

SIC Stocks & Services Pvt. Ltd. (hereinafter referred to as SIC) is committed to protecting your privacy and utilising technology that gives you the most powerful, safe, online experience that you can get anywhere else.

SIC, however, gather certain information that is provided by you to it's representatives, websites or mobile applications. SIC believes that by collecting this information SOC is able to provide you with a personalised experience, and to assist its own team and affiliates in efficiently reaching an appropriate audience.

SIC requests the minimum information it believes necessary to achieve this goal.

The following discloses SIC's information gathering and dissemination practices for it's products and websites. Please note that this may not necessarily cover the Privacy policy of our affiliates who may use our brokerage services through their own products. You are requested to visit their respective privacy Policy URL's/Documents for the same. SIC will not be liable for any violation or damages arising out of sharing of data in such circumstances on third party or affiliate products.

System Data:

SIC uses your IP address to help diagnose problems with our server and to administer our products and websites. Your IP address is used to identify you and your shopping cart and to gather broad demographic information.

Registration Data:

The registration forms on some of products may require users to give us contact information (like their name and e-mail address & mobile number), unique identifiers (like their PAN Number) and demographic information (like their pin code, age or income level). SIC uses customer contact information from the registration form to send the users information about SIC and promotional material from some of SIC's partners. The customer's contact information is also used to contact the visitor when necessary. Unique identifiers (such as PAN numbers) are collected to verify the user's identity. Demographic and profile data is also collected at the websites or products directly or from third party affiliate or partners. We or our partners use this data to tailor the the experience at the products made by ourselves or through collaboration with our partners, showing users contents that we/partners think they might be interested in, and displaying the contents according to their preferences. This information is shared with advertisers on an aggregate basis SIC deem's fit.

Links and Co-Branded Sites:

Our websites or applications may contain links to other Web Sites or products which are not necessarily been screened or reviewed by SIC. SIC is neither responsible for the privacy practices or the contents of such Web Sites or Products nor shall be held answerable for the inaccurate, inappropriate or offensive data, material, information, products and services that may be viewed on those sites.

SIC operate a number of cobranded sites and products. Policies regarding information collection and sharing may differ on some of these co-branded sites. If you have any particular questions, you should check the privacy statement that appears on each co-branded site. If you feel that the privacy policies conflict with the offering by SIC, you are required to bring the same to our attention.

Order Forms:

Our applications or websites may use an order form for customers to request information, products and services. Our product and services collect visitors' contact information (like their e-mail address), unique identifiers (like their PAN number) financial information (like their account or credit card numbers) and demographic information (like their pin code, age or income level). Contact information from the order form is used to send orders, information about SIC, and promotional material from some of SIC's partners to the visitors of the Web Site. The visitor's contact information is also used to get in touch with the visitor when necessary. Financial information that is collected is used to check the users' qualifications and bill the user for products and services. Unique identifiers (such as PAN numbers) are collected from applications' or websites' visitors to verify the user's identity.

Surveys and Contests:

Some of our or our partners' online surveys ask visitors for contact information (like their e-mail address) and demographic information (like their pin code, age or income level). We or our partners use contact data from our surveys to send the user information about SIC and promotional material from some of SIC's partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Demographic and profile data is also collected at the applications or websites. We use this data to tailor its visitor's experience at the application/website, showing them content that it thinks they might be interested in, and displaying the content according to their preferences. This information may be shared with advertisers on an aggregate basis.

SIC run contests on the applications/websites in which we ask visitors for contact information (like their e-mail address). SIC uses contact data from its contests to send users, information about SIC and promotional material from some of our partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Third-Party Advertisement Servers:

SIC engages the services of an outside advertisement company to display advertisement on the websites, applications or any other products. These advertisements may contain cookies. While SIC uses cookies in other parts of our websites, cookies received with banner advertisements are collected by the Advertisement company, and SIC does not have access to this information.

Protection of your Data and Information:

The privacy and protection of your data and information provided to us is of vital importance. SIC shall ensure to safeguard the security and confidentiality of any information you share with us. Any personally identifiable information of the customers obtained by us shall not be used or shared other than for the purposes to which the customers consents. However security and confidentiality of information cannot be guaranteed cent percent. Hence despite our utmost efforts to protect your personal information, SIC cannot warrant the security of any information you transmit to us through our online services. Such transmission of your personal information is done at your own risk.

Disclosure of Customer Information :

SIC shall not deliberately disclose customer's personally identifiable information to any unauthorized third person, save and except where such information shall be disclosed in good faith and for the purpose of law for the time being in force or to protect the rights and property of SIC or any of it's partners and affiliates.

Public Forums :

The applications or websites we build or utilise may make use of chat rooms, forums, message boards and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Supplemental Information :

SIC supplements the information that you provide with information that is received from third parties.

Children's Guidelines: Our company:

  • DOES NOT collect online information from children without prior parental/guardian consent or parental/guardian notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity. Without prior parental consent, online information will only be used to respond directly to the child's request and will not be used for other purposes without prior parental consent;
  • DOES NOT collect personally identifiable offline contact information without prior parental consent;
  • DOES NOT distribute to third parties any personally identifiable information without prior parental consent;
  • DOES NOT give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent; and
  • DOES NOT entice by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity.

Further to the above, in light of the recently notified Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.(Hereinafter referred to as the Rules)

Following amendments deem required under the Privacy Policy –

The following shall be deemed to be sensitive information –

Sensitive personal data or information of a person means such personal information which consists of information relating to;―

(i) password;
(ii) financial information such as Bank account or credit card or debit card or other payment instrument details ;
(iii) physical, physiological and mental health condition;
(iv) sexual orientation;
(v) medical records and history;
(vi) Biometric information;
(vii) any detail relating to the above clauses as provided to body corporate for providing service; and
(viii) any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise:

provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or information for the purposes of Rules.

Collection of Information:

Any personal information collected from the client would be collected in order to satisfy the following conditions –

1. Compliance with KYC guidelines as per SEBI / Exchanges / Or any other Act or regulation requiring the same and any internal KYC guidelines formulated by SIC.
2. In order to provide enhanced trading experience to the client.
3. In order to provide any further information to be provided to regulators.

Such information may be collected in a manner that the client is always aware of the collection and purported usage of the same. The client shall have an option to withdraw consent to share the information. However such intimation shall be required in writing. Such intimation shall only be taken into account from the date on which the same is received. SIC may stop services in case such intimation is received in case the same is required under the regulations. Such information shall only be used for the purpose it is collected.

Further once the information is not required the same would be deleted provided the same is in compliance with the Regulatory requirements. Clients would be allowed an option not to disclose any information to be collected, provided the same is in compliance with regulatory requirements.

For any grievances the clients should send communication to query@sicstocks.com SIC shall endeavor to resolve issues in a time bound manner. It shall be our endeavor to resolve such issues within 30 days from receipt.

Disclosure of information:

1. Disclosure of sensitive information would be as per the terms agreed by the clients. For any change in such terms, the clients would be informed.
2. Provided no consent may be required in case the same is being shared as per compliance guidelines or as required by regulators.
3. Any information being disclosed to third parties would be in accordance with the Rules and would be done provided such third party has the same level of compliance guidelines as SIC Stocks.
4. SIC shall allow clients to review their personal information and the same shall be allowed to be edited provided exchange guidelines relevant to the same are followed.

SIC shall maintain, reasonable security practices and procedures and maintain a comprehensive documented information security programme. In the event of an information security breach, SIC or a person on its behalf shall be required to demonstrate,as and when called upon to do so by the agency mandated under the law, that we have implemented security control measures as per their documented information security programme and information security policies and information security policies that contain managerial, technical, operational and physical security control measures that are commensurate with the information assets being protected with the nature of business.